Elements and Performance Criteria
- Identify consultancy requirements
- Conduct consultation with key stakeholders to identify support needs of those who provide human resource services in the organisation.
- Conduct an analysis of information needs, learning requirements and resources required for provision of human resource services.
- Give advice to management and key stakeholders on requirements for the delivery of human resource services.
- Establish, disseminate and explain the objectives, parameters, and performance standards for human resource services delivered through others.
- Provide human resource support
- Provide information, advice, training and support on a range of human resource policies and procedures.
- Tailor information and support strategies to meet the needs of diverse audiences.
- Promote the available expertise and extent of human resource consultancy services to facilitate organisational awareness and access.
- Monitor the provision of information, advice, training and support and deal with issues or refer them.
- Apply limits of own authority and expertise and make referrals based on knowledge of resources across and outside the organisation.
- Advise on organisation level linkages
- Consult organisational business plans and identify linkages to the organisation’s strategic human resource policy and procedures.
- Obtain information and advice to ensure knowledge of broad organisational development issues is current.
- Communicate relevant strategic human resource information to line managers and individuals to keep them up to date with changes in human resource policy and practice.
- Identify consultancy requirements
- Conduct consultation with key stakeholders to identify support needs of those who provide human resource services in the organisation.
- Conduct an analysis of information needs, learning requirements and resources required for provision of human resource services.
- Give advice to management and key stakeholders on requirements for the delivery of human resource services.
- Establish, disseminate and explain the objectives, parameters, and performance standards for human resource services delivered through others.
- Provide human resource support
- Provide information, advice, training and support on a range of human resource policies and procedures.
- Tailor information and support strategies to meet the needs of diverse audiences.
- Promote the available expertise and extent of human resource consultancy services to facilitate organisational awareness and access.
- Monitor the provision of information, advice, training and support and deal with issues or refer them.
- Apply limits of own authority and expertise and make referrals based on knowledge of resources across and outside the organisation.
- Advise on organisation level linkages
- Consult organisational business plans and identify linkages to the organisation’s strategic human resource policy and procedures.
- Obtain information and advice to ensure knowledge of broad organisational development issues is current.
- Communicate relevant strategic human resource information to line managers and individuals to keep them up to date with changes in human resource policy and practice.